About us /
Our continuously growing team consists of a broad mix of experienced industry consultants and functional experts who can hit the ground running from day 1. We understand our clients' issues because we are specialized on the industry.
The following provides an experience overview of some of our people.
Mr. Klein is of German-Swedish origin and holds a master's degree in business administration. Over the past 9 years he has worked with global companies in the sector to define strategies, improve performance, transform supply chains and integrate acquired companies. Prior to founding StepChange, he worked for 10 years as a management consultant with a large international management consulting and technology firm, where he was operationally responsible for building the pulp and paper consulting practice. In addition to his specialization in the forest, pulp & paper industry, Mr. Klein has consulting experience from a wide range of other industries.
Ralf holds a degree in industrial management and marketing. He has expertise in sales & performance management, supply chain, turnaround and operational improvement projects.
Before joining StepChange Consulting, Ralf worked for six years as a management consultant to the pulp & paper industry. Additionally, he has five years experience working in different sales functions for a French chemicals company.
Harald studied paper engineering and has worked for global corporations in the paper industry as R&D-Manager, Operational Manager, Managing Director and Director of the Board for various mills producing coated, uncoated and packaging grades. Harald concentrates on productivity improvements and turnaround management. Additionally Harald specializes on mergers and acquisitions supporting our clients from target identification via due diligence to acquisition execution and post merger integration.
Alexander holds a Master’s degree in Business Administration from Johannes Kepler University Linz. He has expertise in supply chain management, working capital reduction, turnaround management and operational performance improvement. Prior to joining StepChange in 2009, Alexander worked for an international management consultancy firm.
Mike holds an MBA from Duke University and an undergraduate degree in Mathematics from the University of Notre Dame. Over the past 15 years, much of his work has focused paper and packaging, chemicals and metals companies. His past work has been in the areas of operations cost reduction and efficiency improvement, supply chain operations, post merger integration, corporate strategy, pricing and margin management. Prior to StepChange, Mike was Vice President – Operations for a North American Flexible Packaging company, and was part of Accenture’s Strategy Practice, where he was a Partner.
Michael holds a Master’s degree in Business Administration from Vienna University of Economics and Business. He has expertise in sales & performance management, turnaround management and operational performance improvement. Prior to joining StepChange in 2011, Michael worked for an international management consultancy firm. Additionally, he has two years of experience working in sales & controlling for an Austrian wholesale food company.
Steven E. Smith
Steve holds a Paper Science and Engineering degree and is a results driven expert in the pulp, paper, tissue, packaging, and forest products industries with over 20 years of line operations, supply chain management and consulting experience. Steve has focused on manufacturing improvement, supply chain transformation, P&L and supply chain management. Additionally Steve specializes in lean manufacturing and other best-in-class methodologies that drive accelerated and sustained performance improvement in process manufacturing environments. Prior to joining StepChange, Steve held a number of management positions including General Manager of a paper mill and Vice President Supply Chain Management on corporate level for US pulp and paper corporations.